My Hagler Loveseat with Cushions by Sol 72 Outdoor

Jeff Patio Sectional with Cushions by Bayou Breeze for Patio How to Buy

No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.

Waddington Patio Sofa with Sunbrella Cushions by Fleur De Lis Living for Patio Quick Shipping

I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Outdoor Sofa with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them!

Rosecliff Heights Thalia Living Patio Sectional with Cushions The Best Gifts for Family

I ordered a Outdoor Sofa from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!

Purchase The Sol 72 Outdoor Hagler Loveseat with Cushions for Patio

I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!

Best Sunset West Majorca Loveseat with Sunbrella Cushions for Patio

Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.

Online Shop for Rosecliff Heights Karen Loveseat with Cushions for Patio

I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Outdoor Sofathat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Outdoor Sofa that in the past I kept the item instead of returning it.

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After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Outdoor Sofa was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Outdoor Sofa are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!

Villalobos Patio Sofa with Cushions by Fleur De Lis Living for Patio Free Shipping and Returns

I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.

Furst Patio Sofa with Cushion by Wade Logan for Patio Best savings for

Last purchase was a new Outdoor Sofa. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Outdoor Sofa for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.

April Saving Deals to Buy Laurel Foundry Modern Farmhouse Tiana 71" Wide Outdoor Wicker Patio Daybed with Cushions to Patio

I ordered Outdoor Sofa. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Outdoor Sofa. It took about a week to deliver. The Outdoor Sofa came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian.

Bogosav Patio Sectional with Cushions by Latitude Run for Patio Online market

We ordered a Outdoor Sofa which had been difficult to find, and when the Outdoor Sofaarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future.